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Shipping & Delivery Policy

Welcome to Swad Foods Agro Products!
Our mission is to deliver the finest agro products to your doorstep in the best condition. Please read our Shipping and Delivery Policy to understand how we process and deliver your orders.

1. Order Processing

  • Order Confirmation: Once you place an order, you will receive a confirmation via email or SMS with the order details.

  • Processing Time: Orders are processed within 1–3 business days (excluding weekends and public holidays). We will inform you of any delays promptly.

2. Shipping Locations

We currently ship across [insert specific regions, states, or countries].
If your location is not listed, feel free to contact us at [swadfoods9@gmail.com] or call 8482829589 for assistance.

3. Shipping Charges

  • Flat Rate Shipping: ₹[insert amount] for all orders.

  • Free Shipping: Enjoy free shipping on orders above ₹[insert amount].

  • Additional Charges: Any remote area surcharges or additional fees will be communicated at checkout.

4. Delivery Timelines

  • Standard Shipping: 5–7 business days

  • Express Shipping: 2–4 business days (where available)

Note: Delivery times may vary based on location, weather conditions, or courier delays.

5. Order Tracking

After your order is shipped, a tracking link will be sent to your email or SMS.
If you do not receive it, contact us at [swadfoods9@gmail.com] or 8482829589.

6. Packaging

We ensure secure and hygienic packaging to maintain the freshness, quality, and integrity of your products during transit.

7. International Shipping

We offer international shipping to select countries.
Please allow extra time for customs clearance.

Note: Any import duties, taxes, or other fees are the responsibility of the customer.

8. Delivery Issues

  • Incorrect Address: Please double-check your shipping details. We are not liable for delays or losses due to incorrect or incomplete addresses.

  • Missed Deliveries: If your package is returned to us, we will arrange redelivery after confirming the correct details. Additional charges may apply.

9. Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  1. Notify us within 48 hours of delivery.

  2. Share clear photos of the damaged product/package.

  3. We will assist with claims or provide a suitable replacement.

10. Contact Us

For any questions or concerns about your shipment, please reach out: